Scaled Services
Scaled Services

From overwhelm to orchestration.

We design, deploy, and manage AI agents that reduce busywork and orchestrate your tools—so your team can focus on customers and growth.

Our Mission

We bring clarity and flow to modern work through intelligent, human-centered automation. Scaled.Services builds AI systems that orchestrate your tools, data, and people—freeing you to focus on what truly matters.

Clarity

Turn chaos into structured workflows. We map your processes, identify bottlenecks, and design systems that make sense—reducing overwhelm and creating space to think.

Orchestration

Connect your scattered tools into one intelligent system. Our AI agents work across email, CRM, chat, docs, and calendars—automating handoffs so your team stays focused on customers and growth.

You're not underperforming—the system is.

Most small businesses face the same operational challenges.

Too many apps

Your team juggles a dozen tools that don't talk to each other.

Manual handoffs

Hours wasted copying data between systems and chasing updates.

No time to document

Processes live in people's heads—vulnerable and hard to scale.

Firefighting every day

You're stuck in reactive mode instead of building the business.

How We Work

Done-for-you AI automation from discovery to ongoing management

Map & Design

Turn chaos into clarity with structured process mapping and ROI targets

  • Process mapping & workflow analysis
  • Data & tool inventory
  • ROI targets & success metrics
  • Integration planning

Build & Orchestrate

AI agents that connect your email, calendar, CRM, docs, and chat into one seamless system

  • Lead triage & routing
  • Inbox automation
  • Proposal drafting
  • Ticket deflection & support triage
  • Meeting scheduling & prep

Manage & Improve

Continuous optimization with guardrails, approvals, and monthly performance tuning

  • Monthly performance reviews
  • Agent tuning & optimization
  • Human-in-the-loop approvals
  • Safety guardrails & monitoring
  • Daily reporting dashboards

Real Outcomes

Results that matter for small businesses

Save 5–10 hrs/employee/week

Free your team from repetitive tasks to focus on high-value work

Faster response: <2 min for inbound lead triage

Never lose a hot lead to slow response times again

Launch your first agent in 14 days

From discovery call to live automation in two weeks

Outcomes vary by workflow—measured monthly with your retainer.

What We Build

Real-world AI agents for small business operations

Inbound Lead Concierge

Web form → CRM → personalized first reply → meeting booked

Support Triage Agent

Classify tickets, summarize context, draft replies, escalate to humans when needed

Sales Ops Copilot

Generate proposal drafts from CRM notes, schedule follow-ups, send reminders

Daily Ops Reporter

Pull metrics from multiple systems, summarize trends, flag exceptions in your inbox by 7am

Pricing & How We Work

A clear path from discovery to ongoing automation partnership

The Journey

Step 1

Free Discovery Call

Free
30 minutes

No cost, no obligation

Process audit and quick-win recommendations

Optional
Step 2

Business Blueprint

$150
45-60 minutes

Acts as roadmap + setup recommendation

Custom agent roadmap with ROI projections

Step 3

Monthly Retainer

Starting at $X/month
Ongoing

Agent design + deployment + ongoing optimization

Your dedicated AI automation partner

Monthly Retainer Tiers

Choose the right level of support for your business

Starter

Perfect for testing automation in one key workflow

  • 1 AI agent / 1 workflow
  • Monthly performance tuning
  • Email support
  • Basic analytics dashboard
Most Popular

Growth

Scale automation across multiple operations

  • 3–5 agents/workflows
  • KPI dashboard with insights
  • Priority support
  • 1 quarterly strategy workshop
  • Advanced integrations

Scale

Enterprise-grade automation with full support

  • 6–10 agents/workflows
  • Custom SLA guarantees
  • Dedicated integration support
  • Security & compliance reviews
  • Monthly strategy sessions

Need a custom solution for your unique requirements?

Who We Are

PN

Peter Nemrow, Founder

Founder Peter Nemrow is an enterprise-seasoned solutions architect. He designs human-centered AI systems that turn scattered processes into reliable workflows—without adding complexity.

Industries Served

SaaSManufacturingDistributionProfessional Services

Ready to Get Started?

Choose the session that fits your needs. Both meetings are conducted via Google Meet.

Free 30-Minute Discovery

Free30 minutesVideo call

What you get: Process audit, quick-win recommendations, and clarity on where AI can help most

Business Blueprint

$15045 minutesPaid session with Stripe

What you get: Deep workflow analysis, custom agent roadmap, ROI projections, and implementation timeline

Sessions may be recorded and transcribed to deliver your action plan and ensure quality service.

Frequently Asked Questions

Common questions from SMB owners